An educational revolution: AI transforming Student Services

Student Services are explicitly changing the university experiences in terms of staff’s capabilities and self-goals. Students these days are more focused on personalizing and simplifying their educational journey. Moreover, students today join colleges/institutions to receive a harness of skills that would lead them closer to their predefined goals or a well-paying job.

Earlier, the higher ed industry lacked reconciliation regarding the student services. But the emergence of AI in higher education sector has led to the adoption of a bi-modal strategy to knock off the gap between student services and helpdesk costs. For example, for ages, pursuing a degree consisted of driving to college early morning but as the new technology is leading higher education, the on-class lectures are replaced by online tutorials and courses.

AI in Higher Education

Several decades in the past have identified an astounding technology shuffle. The major technology breakthrough that humans encountered is Artificial Intelligence (AI). And now AI is leading the universities with its revolution. The striking transformation of AI in the education industry has reshaped the entire educational structure. It has molded the stressful formal opportunities into the strategical and skillful ones.

Chatbots in Higher Education

AI Impacting Student Services

Harnessing the teaching and learning platform with the AI tools, the conventional grading system has been automated for assigning tasks or assignments. Virtual Reality combined with Artificial Intelligence stimulates one-on-one learning and understanding. Universities are more focused on delivering hands-on experience for personalized classes rather than traditional lectures.

The AI Chatbot or Voicebot answers questions from students in their native language and bolster their plan of studies. Well suited for today’s high-tech consumers, the chatbot provides the consumers with next-level support. The Smart Chat deals with the number of repeated queries 24x7 either by chat or voice, thus enhancing the student experience abruptly.

AI tools have been deployed across the institutions to improve their student retention. The tools detect the real-time usage statistics and allow the institution to take data-driven actions from the gained insights to improve the student success rates. The idea of generating real-time statistics was to improve students’ grades and experiences by leveraging appropriate resources.

Bottom Line:

As per Artificial Intelligence market research, the education sector in the US will grow by 47.7% from 2018-2022. AI is incomparably the finest turning point the higher-ed industry has encountered. The AI learning tools have flipped the classroom by turning the higher-ed industry on its head.

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