Classroom Emergency App – Resolving all your Classroom Technical Emergencies

An on-class technical glitch may arise out of nowhere. Imagine the laptop turns off in the middle of an important lecture without notifying any snag. Or there may be some cords missing when your faculty was thinking of demonstrating a lesson visually. These issues may demoralize the diligent students who wish to aspire to their learning programs.

At BlackBeltHelp, we understand and ensure that your institution is prepared for emergencies as and when they arise. That’s why – Classroom Emergency App.

Classroom Emergency App

What is Classroom Emergency App?

Classroom Emergency App is a white-labeled app designed for an institution’s faculty members, that instantly alerts on-site technicians for help required at the classroom in case of technical emergencies. A single click of the button can get the technician, with the proper skillset, to address the issue. The faculty can later rate the performance of the technician. Also, the app can be completely customized as per the unique needs of the institution.

How does it work, you ask?

The first and foremost step is to get the institution or faculty pre-registered on the app. The steps to use the classroom emergency app is defined as follows:

•   The faculty member can click on the red Classroom Emergency button on the main screen to submit an alert in case of any technical issues during the class.

•  Select the category under which the issue falls. The app might show some self-help steps depending upon the institution’s preferences, which means if the institution thinks that their faculty members can themselves solve the problem via detailed steps. This step can be added or removed as per the institution’s preferences.

• Further, the faculty member is asked to enter their classroom details and click on Raise a ticket button.

• The ticket is created and assigned to the respective technician. The technician will visit and resolve the issue.

You can analyze the technician’s overall performance and rate them based on their skillset.

Why should you consider Classroom Emergency App?

With continuous advancements in technology, the entire education system has also become advanced. The institutions are switching to automation to deliver on quick solutions while minimizing the support costs. In the same stead, we have tried to make the app as simple and user-friendly as possible because we understand that not all your faculty members are going to be tech-savvy. Moreover, we have also integrated the app with Google Maps which means the faculty member can monitor the location of the technician in real-time.

Classroom Emergency App is the cost-effective and one-stop solution to your institution’s on-class technical emergencies that bridges the gap between your faculty and technicians by providing an instant resolution to the technical emergencies that arise in your classroom.

Source Company: https://www.blackbelthelp.com